All About the Siege

At Blue Heron Systems, we understand that every IT challenge is really a business challenge. Since 2016, we’ve partnered with forward-thinking organizations to reimagine what’s possible through infrastructure, networking, and strategic IT. But we’re not just here to build systems—we’re here to build confidence.

We’ve seen the complexity and inefficiency that can slow a business down. Our role is to remove those roadblocks by offering seasoned expertise, clear guidance, and results-focused execution. Whether you’re scaling operations, reducing technical debt, or navigating a digital transformation, we help you make the right moves at the right time.

Built on Expertise, Driven by Relationships

Built on Expertise, Driven by Relationships

Technology should empower, not complicate. Our team has spent decades - in a variety of roles, and businesses and gets to leverage that expertise to help businesses simplify infrastructure, optimize networks, and make smarter IT decisions—all while ensuring cost efficiency and long-term success.

What sets us apart isn’t just our technical expertise—it’s how we work. We don’t operate at arm’s length. Instead, we become an extension of your team, guiding you through every decision, every challenge, and every opportunity with honesty, clarity, and commitment.

Our Mission

A Smarter, Simpler Way to IT Success

Partnerships Create Success

We believe in long-term collaboration. Your goals become our goals, and we’re invested in seeing you succeed.

Clarity in a Complex World

Technology doesn’t have to be overwhelming. We simplify the landscape, helping you make informed decisions that drive real results.

The Right Solution, Every Time

We’re vendor-neutral, which means our only priority is finding the best technology solution for you.

Our Leadership Team

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Jeff Young

Founder, and CEO

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Robert Joyce

COO

Jeff Young

Jeff Young

Founder, and CEO

Jeff holds a degree in Computer & Systems Engineering from RPI and brings over two decades of enterprise technology leadership. He spent the majority of his career at FactSet, where he served as Chief Technology Officer during a period of rapid global growth — overseeing a team of 500+ across IT, infrastructure, security, and operations, and serving on the firm’s executive committee.

Since his time at FactSet, Jeff has partnered with both startups and enterprise organizations, helping them scale, modernize, and navigate complex technology challenges. He brings a rare blend of hands-on engineering depth and executive-level strategy, making him a trusted advisor to companies at every stage of growth.

Jeff holds a degree in Computer & Systems Engineering from RPI and brings over two decades of enterprise technology leadership. He spent the majority of his career at FactSet, where he served as Chief Technology Officer during a period of rapid global growth — overseei...

Jeff holds a degree in Computer & Systems Engineering from RPI and brings over two decades of enterprise technology leadership. He spent the majority of his career at FactSet, where he served as Chief Technology Officer during a period of rapid global growth — overseeing a team of 500+ across IT, infrastructure, security, and operations, and serving on the firm’s executive committee.

Since his time at FactSet, Jeff has partnered with both startups and enterprise organizations, helping them scale, modernize, and navigate complex technology challenges. He brings a rare blend of hands-on engineering depth and executive-level strategy, making him a trusted advisor to companies at every stage of growth.

Robert Joyce

Robert Joyce

COO

Rob holds an MBA from the University of Chicago Booth School of Business and a BS in Finance and Real Estate from Indiana University’s Kelley School of Business. He brings nearly two decades of operational and investment experience leading technology companies, advising executives, driving strategic initiatives in consulting and private equity.

He has led organizations through growth, modernization, and operational transformation — developing processes, systems, and frameworks that enable technology businesses to scale thoughtfully and sustainably. His cross-functional and cross-industry background gives him a distinctive ability to navigate complex challenges, align stakeholders, and deliver lasting results.

Rob holds an MBA from the University of Chicago Booth School of Business and a BS in Finance and Real Estate from Indiana University’s Kelley School of Business. He brings nearly two decades of operational and investment experience leading technology companies, advising executives, driving strategic init...

Rob holds an MBA from the University of Chicago Booth School of Business and a BS in Finance and Real Estate from Indiana University’s Kelley School of Business. He brings nearly two decades of operational and investment experience leading technology companies, advising executives, driving strategic initiatives in consulting and private equity.

He has led organizations through growth, modernization, and operational transformation — developing processes, systems, and frameworks that enable technology businesses to scale thoughtfully and sustainably. His cross-functional and cross-industry background gives him a distinctive ability to navigate complex challenges, align stakeholders, and deliver lasting results.

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Let’s Build Something Together

We’d love to hear about your challenges and explore how we can support your goals.